First Steps in Retail Management by Mark Wrice

Author: Mark Wrice
Binding: Paperback - New
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This comprehensive introduction to retail management provides useful resources and information that can be tailored to suit any type of retail environment. Teachers, trainers, and managers will benefit from the advanced retailing skills discussed, including building relationships with customers, coordinating sales performance, merchandizing, and recruiting and retaining staff. The changing responsibilities of managers in the competitive market are discussed with information on other key issues including food safety and workplace security.

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