How do I return items from my order?

If you don't absolutely love your purchase, contact our Customer Service team within 15 days of receiving your order, and our team would be happy to assist by providing you with return instructions and a Return Authorization number*.

Upon receiving your return back at our facility, you will be reimbursed. The original shipping charge and the cost associated with sending the item back to us will not be available for refund. We do not accept returns without a Return Authorization Number. 

The return policy is not applicable to voucher / E-voucher / gift cards.

*If returns should become excessive or unwarranted then BOA Bookstore has the right to restrict or disallow returns at our discretion.

This policy is effective from 12/9/2022.